Built Different — The Courage Project
The Courage Project · Safety Month 2026

BUILT
DIFFERENT

Escaping the sameness trap

A 90-minute workshop that gives your team the language for why safety looks different for every person in the room — and turns it into a measurable, ongoing practice.

October dates are limited — Safety Month bookings are filling now.

The Gap

Most businesses have the duty. Few have a way to actually meet it.

Since 1 April 2023, Queensland businesses — regardless of size — have had a duty to manage psychosocial hazards under the Work Health and Safety Act 2011, the Work Health and Safety Regulation 2011, and the Managing the risk of psychosocial hazards Code of Practice 2022. But are they doing it in a way that actually works?

44%
of Australian SMEs haven't even attempted to identify their psychosocial hazards
$45.9k
average cost of a single psychological injury claim — five times a physical injury claim
1
complaint is enough for a regulator to require change across an entire workplace
This workshop is a genuine, practical step toward those obligations — a real hazard-identification and consultation activity, done properly, with something to show for it. It's not a substitute for a full risk management program, and we're upfront about that. It's the step most SMEs haven't taken yet.

Why difference is the point
"You've sat in a meeting and wondered why speaking up is easy for some people and agonising for others. That's not a character flaw. It's wiring, conditioning, and biology — and most teams have never been given the language for it."

We can't expect employers to understand what each person needs to feel safe, when most people have never been asked to recognise it in themselves. That's exactly why safety is everyone's responsibility — the individual included, not only the business.

How It Works

Five movements, in one session — and a rhythm after it.

01

Know yourself

Understanding why speaking up, taking a risk, or admitting a mistake comes easily for some people and not for others — and what that reveals about what safety actually means to you.

02

Communicate it

A simple, shareable way to tell the people you work with how you work best.

03

Recognise & respond

A guided practice for noticing what safety looks like for someone whose wiring isn't yours.

04

Team agreement

A safety agreement built together in the room — not handed down from above.

05

Revisit & reflect

A simple rhythm for coming back to it, because safety is a practice, not a poster on the wall.

Continued in the review session

The Safety Scale

A benchmark you can actually come back to.

Self-Determination Theory identifies three basic psychological needs — autonomy, competence, and relatedness. In practice, that third one is what most people call belonging — and it's often the need leaders most want their team to feel. At the start of the session, each person rates where they sit right now on each of the three, as it relates to psychological safety at work — not physical safety. At the end, they rate again. That gives you a real, personal before-and-after — not a vague sense that "it went well."

Sample: team average movement across a 90-minute session
Autonomy
Competence
Belonging
LowHigh
Illustrative — your team's actual scale is completed live, on the day
The review session repeats the same scale — weeks or months later — so you can see whether it moved, and where. That's the tangible, ongoing outcome most one-off workshops can't offer.

What's Included

One flat fee. Everything your team needs in the room.

Included

  • 90-minute live facilitated session, in person or online
  • A workbook for every attendee, including the Safety Scale
  • A team safety agreement template
  • A first check-in prompt, to start the practice

Investment

$1,500
flat fee, whole team
Optional: a follow-up review session repeats the Safety Scale and refreshes the team agreement — available separately once you've experienced the first session.
Who It's For

Teams ready for more than a poster on the wall.

Built for teams who've already tried the basics — breathwork, mindfulness, a wellbeing day — and want something that goes deeper, without turning into a lecture. Delivered in person for Sunshine Coast businesses, or live online for everyone else.

Small & medium teams In person — Sunshine Coast Live online — anywhere HR & People leaders Safety Month 2026

Your Facilitator
CB

Casey Benjamin

Founder of The Courage Project, Casey works with individuals and teams to help them recognise what actually makes them capable, safe, and whole — rather than teaching them to fit a mould. It's the same belief that shapes every session she runs.

"People don't need to be fixed. They need to be recognised."

Good to Know

A few honest answers

Does this replace our WHS compliance program?
No — and we'd rather tell you that upfront. Built Different is an awareness and culture-building session that supports your psychosocial hazard obligations. It's a genuine, practical step most SMEs haven't taken yet, not a substitute for a full risk management program.
What size team is this for?
Flexible — from a small team to a full staff day. Every attendee gets a workbook, regardless of numbers.
Do you deliver this in person or online?
Both. Casey delivers Built Different in person for businesses on the Sunshine Coast, and live online for teams anywhere else — the full session runs just as well over video.
What happens after the session?
You leave with a team safety agreement and a first check-in date already set. A follow-up review session — which repeats the Safety Scale to show movement over time — is available whenever you're ready for it.

October dates are limited.

Book a discovery call, or send an email — either works.

Casey Benjamin · The Courage Project · thecourageproject.com.au